The Galaxy line-up from Samsung is one of the most brightly shining stars in the smartphone market. As with all high-end cell phones, the flood of praising always comes along with a bulk of software and hardware issues. In this guide, we went through the most top common problems you may encounter in the Samsung Galaxy phone and how to solve them.
When you find that your Samsung Galaxy screen is frozen the best thing you can do is to power the phone off and on again. If this doesn’t work, remove the battery and leave for 10 seconds, then insert the battery again.
If the screen is still not responding, you should try hard resetting the phone. This will remove all data on your phone but at least will save your precious Samsung Galaxy. When restarting press and power button, volume up, and home key all at the same time. A menu appears that allows you to perform a factory reset. You can also do the same type of reset dial *2767*3855#.
Galaxy Phone Won’t Power On
If you are lucky enough the problem may be from the charging cable or battery or simply have to charge your Galaxy phone for a while. First, plug your phone into the power outlet and let it be charged for a couple of minutes.
If this doesn’t work, try charging your phone using another cable or another power outlet. If this didn’t solve the problem then replace the battery with a new one and power your phone on. If it’s still dying take your phone to an authorized mobile shop ask them to have a look.
No Wi-Fi Connectivity
When you get the ‘No Internet’ error on your Galaxy phone most of the time Wi-Fi connection is guilty. First, make sure that the Wi-Fi router is on and you typed the Wi-Fi password correctly. Power off the Wi-Fi off your phone, wait for a couple of seconds and turn it on again.
If you have still no Wi-Fi connection your best bet is to use the power cycle. Press and hold the power button for 10 seconds until the device is switched off, or you can remove the back cover and take out the battery. Then, power switches your phone on and check the Wi-Fi connection.
Your next option is to reset the Wi-Fi router. For that, just unplug the power cable of your router for 10-15 second. Last but not least, you can factory reset your Galaxy phone.
Now your problem with Wi-Fi and Internet connections should be solved. Otherwise, your device Wi-Fi may be damaged. Before taking your phone to a Samsung Service Centre Don’t forget to check the Internet settings too.
Poor LTE Connection
Nothing is more annoying than a weak LTE connection when surfing the internet or watching a video. Unfortunately, there is no mush you can do in this case. First, check that your SIM cards are installed properly and the data is switched on. Switch Airplane mode on for 30 seconds, afterwards check the LTE connection again. Sometimes the solution for a cell phone is as simple as a pie.
If this doesn’t work turn off your phone, open the back cover and remove the battery and SIM Card(s). In the newer model, SIM Card(s) are installed on the side of the phone and you need a special tool to take them out. Sometimes upgrading to the newer Android version or installing the latest security patches solves the problem.
Battery Drains Quickly
On newer smartphones combination of a big screen with a lot of applications running at the same time leads to shorter battery life and hence less satisfied consumers. Manufacturers responded to this problem by introducing bigger and more powerful batteries on cell phones, but it’s only half of the solution. One half is on your side. Here are some suggestions for extending the life of the battery on your Samsung Galaxy:
- Go to setting-> and choose Auto-Brightness. This will adjust the brightness of your screen automatically and will save a lot of battery power.
- Turn off LTE. Go to setting>more settings>mobile networks>network mode.
- Turn off pre-installed apps on your phone: settings>application manager.
- Switch off Bluetooth Bluetooth settings>wireless and network.
- Turn off Wi-Fi when not in use: WiFi settings>wireless and network.
- Turn off GPS and location service: settings>location services.
- Turn on Power Saving Mode (Available only in some models).
- Decrease screen timeout: settings>display
- Disable Live Wallpaper: settings>display>wallpaper
Camera Failed Error
Some Galaxy smartphone users complain that they get the error “Warning: Camera Failed” when trying to use the camera on their device. First, clear the camera app cash and restarting it. Go to Settings > Applications > Application manager and open the Camera app. Tap Force Stop and then, in the Storage menu, select Clear Data and Clear Cache.
Hopefully, this resolved the issue, otherwise perform a factory reset pressing the Power, Home and Volume Up buttons at the same time until you see the Samsung logo. This puts your phone into recovery mode. Use the up and down buttons to select “Wipe Cache Partition” and then press the Power button. Afterwards, restart your device to see if the issue has been fixed.
Galaxy Phone Overheats
Overheating is one of the most common problems in Samsung Galaxy. The fact is that the Galaxy phone features a big battery as well as a big screen, both are known as the major cause of phone overheating. Here are some solutions that help you get around a constantly heating Galaxy smartphone:
- Keep away your phone from heat sources such as direct sunshine
- Give your phone a bit of relief by closing unnecessary apps. You can also put your phone into Airplane mode and turn your phone’s display brightness a bit.
- Power off your phone, remove the battery and let your device cool down for 10-15 minutes.
Apps Crash or Force Close
Apps crash on an Android device for sort of reason, from an incompatible app version to RAM or hardware problems. First, try to force close the app and restart it again. If the issue is not solved, uninstall the app from App Manager and look for a compatible version in Google Play.
Audio and Microphone Problems
If you are experiencing audio problems on your Galaxy device check the sound setting to see if the sound level is high. For that head into setting>sound>volume. If the sound settings are in place employ the power cycle to solve the problem. Turn off your device and after 10-15 turn it on again. The next option is to remove the back cover and make sure nothing is stuck in the speaker. Also, check your headphone jack to see if anything is stuck in there. Use some compressed air to clean both the jack and speaker out. Your last two options are to perform a factory reset or install a replacement speaker/jack.
Known for high quality and usability, Samsung Galaxy is a great smartphone. It’s rated as one of the top Android devices. But this doesn’t mean it will never face any issue. In this post, we ‘ve reviewed the most common Samsung Galaxy problems and suggested some simple hacks for them.