iPhone is great. It works like a charm. But this only applies when it just works, and like any complex and sophisticated machines, it may face a number of problems. In most cases, though, iPhone troubleshooting is a straightforward affair. In this part, you’ll find common iPhone problems and simple tips to troubleshoot them. This might help you get your iPhone back on track.
Water Damaged iPhone
Water is a nightmare for any electronic device including iPhone. If you spilled glass water on your phone or accidentally dropped it in a swimming pool, this may cost you your precious iPhone as well as losing all of your data.
A water damaged iPhone may or may not turn on, but it always worth trying some solution before giving up. Take your phone from the water as soon as possible and put it on a towel and wait for a couple of days before switching it on. Remove SIM card and dry the excess water using tissue paper.
Never try to turn on your device before it completely dries; doing so may lead to permanent damage to your phone. For better drying, you can also keep it with silica gel sachets for about two days. Your other alternative is to dismantle your iPhone and dry it manually, but it needs much skill.
iPhone Battery Drains too quickly
iPhone battery draining fast is a common complaint of iPhone owners across the globe. The solution is to limit phone apps and functionalities that use too much of your phone. A damaged battery can also lead to this problem. To check the battery health go to Settings > Battery > Battery Health. If your iPhone battery is degraded over time, replacing it with a new one will fix the issue.
Uninstalling apps that are using too much battery such as Uber, Google Maps, YouTube, etc. could be a big help. Accessing these apps through Safari will considerably save your iPhone battery.
To make your phone’s battery stay longer turn off you can Bluetooth, turn down screen brightness, turn on lower power mode, decrease the auto screen lock time and turn off background app refresh. For that head into Settings > General > Background app refresh.
iPhone Black Screen
When your iPhone is stuck on a black screen dropping your iPhone, spilling water on it, updating an app, malware, bad firmware, jailbreak etc. could be the cause. To rule out any battery issues plug in your phone and let it fully charged. If the issue persists you should factory reset your device. This may fix the issue but will remove all data on your phone. If you have a backup you will be able to restore your lost photos, videos, music, messages, chats, contacts etc., from iTunes.
However, if it doesn’t work it may be a hardware problem. Take your iPhone to the nearby App Store for a closer look.
iPhone Error 53
Some iPhone users report an iPhone Error 53 after an iOS upgrade. This complaint is more common with iPhones which have a fingerprint scanner. The message suddenly appears when users try to restore their device via iTunes and the device fails the security test by Apple. While at very first glance this error may seem intimating, but the solution is super easy. Upgrade to the latest iOS to get rid of this error message.
iPhone Camera Roll Crash.
Camera roll crash is a real disaster in some iPhone models. When it occurs you will lose access to hundreds of photos stored in your iPhone camera roll. Unfortunately, you have no way to restore existing photos or videos on the device. Restoring the iPhone to factory settings is the only way to fix the Camera Roll crash. However, a factory reset will lead to a complete loss of your data.
At this point you have two options, you can either restore your photos and videos from iCloud or iTunes backups or use a third-party iPhone recovery tool to get your data back.
iPhone Bluetooth Issues
failed Bluetooth connection or unable to pair external Bluetooth device is among the most reported Bluetooth problems. Most of the time, you can fix Bluetooth connectivity issues with a simple hack. Just go to the Settings, turn off and then on the Bluetooth and restart your device. You can also toggle Airplane Mode.
If this didn’t work, go to Settings > Bluetooth, select ‘Forget this Device’ and then again try to pair it. Sometimes upgrading to the latest iOS or factory reset is the only solution.
Face ID Not Working
Face ID feature in iPhone X and later allows you to unlock your device, access App Store, iTunes, etc. without entering a passcode. The problem usually arises when Face ID stops responding after the iOS upgrade. Reboot the iPhone or simply turn off/on the device to make the Face ID functional. If it still not working, reset the Face ID under Settings. If this didn’t fix Face ID the issue you should contact Apple Center.
iPhone Screen Is Cracked
Nothing is more annoying than a cracked screen. The cracked phone can be used for a long time but some other day it will suddenly become unusable. So we recommend you get the cracked iPhone screen replaced as soon as you can.
iPhone No Vibration
When there are no vibrations, your iPhone handset is not working properly. It’s a very common issue in iPhone 5 but may happen in the later models too. First, check that the vibration is on. Go to Settings and select General, followed by Sounds & Haptics, then Ringtone. If the vibration pattern is set on None, select Vibration at the top of the screen. Ensure there is a checkmark next to anything other than None. Also, verify that vibration is switched on in iPhone’s Accessibility settings. The switch should be green.
Still no vibrate? Then your iPhone’s vibration motor may be defective. Head into the next Apple Service Center for a closer examination.
Apps won’t work on IOS 11
You have recently upgraded to iOS 11 and some of the apps not working? Most of the time the reason is switching from 32-bit to 64-bit. So the 32-bit apps will refuse to work on your device. Tap on the 32-bit app to check if a newer 64-bit version is available. If not, you will have to uninstall unresponsive apps from your iPhone and look for 64-bit similar applications.
Proximity Sensor Not Working
If your phone’s screen remains on during a call, it may be a sign of a proximity sensor issue. Either a software issue or a manufacturing defect can lead to a faulty proximity sensor. The problem may also occur after you have replaced your iPhone screen.
Factory reset or restore iPhone with iTunes in DFU mode to see if this solve the problem. Don’t forget to take iTunes or iCloud backups before performing these tasks.
In this two-parts iPhone troubleshooting guide, we’ve tried to address the most common problems you may have with iPhone and provide some simple solutions for them. However, if you can not find your issue here, don’t hesitate to send us the issue.